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A.O. Smith water heater error code

A.O. Smith water heater code 8 flashes: Power off failure

A.O. Smith standard gas water heaters

What 8 flashes means

Power off failure: the control detected a flame signal when it shouldn't.

Likely causes

  • Pilot not going out when the knob is off
  • Thermopile still hot

Safe first checks

  1. Turn the knob to OFF and look through the viewport. If there's no pilot flame, wait 10 minutes and relight following the label.

When to stop

If a pilot flame is still there with the knob OFF, turn the main gas supply off and call a qualified technician; the gas control needs replacing.

Checked against: A.O. Smith Residential Standard Gas Water Heater Service Handbook: diagnostic flash codes. Codes can differ by model and year, so confirm with your owner's manual.