What OF OF means
The refrigerator is in Cooling Off mode, also called Demo or Shop mode. The lights and display work but it doesn't cool, make ice or dispense water. Samsung says service isn't needed.
Also shown as: O FF, OFF OFF, depending on the model.
Likely causes
- Demo mode turned on by mistake, often by pressing buttons together
Safe first checks
- On most models with the panel on the outside front, touch and hold the top two buttons on the left for 5 to 8 seconds until it chimes. Some newer models also need the top right button.
- On Family Hub models, go to Apps, Fridge Manager, Fridge Settings, Cooling Off, then Deactivate.
When to stop
If you can't get out of Cooling Off mode, check your user manual for your model's button combination.
Checked against: Samsung US: Refrigerator shows code OF OF, O FF, or scrolling bars; Samsung US: Samsung refrigerator error codes. Codes can differ by model and year, so confirm with your owner's manual.