What FF means
Water in the washer, hoses or drain pump has frozen.
Likely causes
- Washer in an unheated space
- Frozen drain hose or pump
Safe first checks
- Pour warm (not boiling) water into the drum to thaw the drain hose and pump.
- Wrap the supply hoses in warm, wet towels to thaw them.
When to stop
If it still won't run once thawed, request service.
Checked against: LG USA Support: LG Washer error code list. Codes can differ by model and year, so confirm with your owner's manual.