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Balboa hot tub error code

Balboa hot tub code dr / M028: Heater may be dry

Balboa spa controls

What dr means

The heater may be dry, or there's not enough water in it to start. The spa shuts down for 15 minutes; press any button to reset.

Also shown as: M028, depending on the model.

Likely causes

  • Low water
  • Airlock after refill
  • Dirty filter

Safe first checks

  1. Top up the water and check for an airlock after a refill.
  2. Turn power off, clean the filter, restore power and press any button.

When to stop

If dr keeps returning, call for service.

Checked against: Balboa TP500S / TP600 system user guide (42339 rev A1): message codes; Balboa Spa Touch 3 user guide: messages. Codes can differ by model and year, so confirm with your owner's manual.