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Samsung washer error code

Samsung washer code dC / dE / dE1: Door not closed or locked

Samsung washers (on some models dC means an unbalanced load instead; check your manual)

What dC means

The washer can't detect that the door is closed and locked, so it won't start or continue the cycle.

Also shown as: dE, dE1, dS, FL, LO, dL, depending on the model.

Likely causes

  • Clothing caught in the door
  • Door not fully closed
  • Damaged door latch or lock

Safe first checks

  1. Open the door, make sure no laundry is caught in the seal or latch, and close it firmly.
  2. If Child Lock is on and there's water in the tub, close the door or turn off Child Lock within 30 seconds, or the washer will drain.

When to stop

If the door or latch is damaged, or the code won't clear, the washer needs service.

Checked against: Samsung US: Washing machine information and error codes. Codes can differ by model and year, so confirm with your owner's manual.