Can I fix Samsung code HE myself?

Start with these safe checks: Power the washer off for 2 to 3 minutes, power it back on and restart the cycle. If the code continues, request service. The heater runs on line voltage.

When should I call a technician for code HE?

If the code continues, request service. The heater runs on line voltage. Unplug it or switch the breaker off before you remove any panel. Don't test or replace wiring, control boards, heating elements or motors under power. If you see scorching, smell burning, or the breaker trips again, leave it off and call a qualified appliance technician or electrician.

Samsung Washer Error Code HE / HC / HE1: Heater error

What HE means

The washer detected a problem with its internal water heater.

Also shown as: HC, HE1, Hr, depending on the model.

Likely causes

Heater or heater circuit fault

Safe first checks

Power the washer off for 2 to 3 minutes, power it back on and restart the cycle.

When to stop

If the code continues, request service. The heater runs on line voltage.

Checked against: Samsung US: Washing machine information and error codes. Codes can differ by model and year, so confirm with your owner's manual.