Can I fix Samsung code 5C myself?

Start with these safe checks: Turn the washer off. Check the drain hose behind the washer for kinks and make sure it isn't pushed too far into the standpipe. On front loaders, put towels down, drain the water with the small emergency hose behind the lower front cover, then unscrew and clean the drain pump filter. If it still won't drain, request service.

When should I call a technician for code 5C?

If it still won't drain, request service. Unplug it or switch the breaker off before you remove any panel. Don't test or replace wiring, control boards, heating elements or motors under power. If you see scorching, smell burning, or the breaker trips again, leave it off and call a qualified appliance technician or electrician.

Samsung Washer Error Code 5C / 5E / nd: Not draining

What 5C means

Water isn't draining out of the washer at the right speed, or at all.

Also shown as: 5E, nd, SE, SC, depending on the model.

Likely causes

Clogged drain pump filter (front loaders)
Kinked or clogged drain hose
Clogged household drain

Safe first checks

Turn the washer off. Check the drain hose behind the washer for kinks and make sure it isn't pushed too far into the standpipe.
On front loaders, put towels down, drain the water with the small emergency hose behind the lower front cover, then unscrew and clean the drain pump filter.

When to stop

If it still won't drain, request service.

Checked against: Samsung Caribbean: Washing machine information and error codes; Samsung US: Washing machine information and error codes. Codes can differ by model and year, so confirm with your owner's manual.